I Hold a starhub fiber broadband 300mbps and costs around $30. I paid the relocation fee a year back when i shifted new. Now since the flats was for a year contract i shifted again to a place closeby and starhub is asking for a relocation fee if 120$ which is my 4 month broadband bill 😊 its ridiculous as they mention its charger by their fibre optics vendor so ideally the vendor gets onetime cakewalk fee equivalent to what starhub makes in 4 months
Options given by starhub leave loyalty first then turn loyal. i.e. terminate and recontract (they will waive off the relocation) so there are perks for not being a loyal customer. So a loyal customer for 7 years has to pay and the monent and a new customer gets a waive off...its simpl ridiculous and unreasonable
Hi @ iyerbalas
Please send me your full name, NRIC/FIN number, contact number and new address in full via Private Message and I'll check.
I have the same issue and I have been trying to send you a private message but it says it was disabled.
Can you please help on below case?