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Unable to connect to internet

New Commentator

Unable to connect to internet

HI starhub,

 

My fibre broadband has been down for 1 day, the issue is my router does not indicate a green light to show its connected to the internet. the indications of the modem shows that its connected to the internet. I restarted the modem and my router umpteen times but the problem still persists.

 

Pls advise me what I should do, I need to get my internet up asap