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Termination of broadband max infinity

SOLVED
Valued Commentator

Termination of broadband max infinity

Hi,

i would like to terminate broadband service (maxinfinity 500) when contract ends this March.  I am located overseas, I would like to find out if I would be able to assign someone to return the equipment.  How do I go about to terminating the contract, can someone help?  Thank you.  

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Manager
Solution

Re: Termination of broadband max infinity

Hi Yenli1

 

You can contact us again to request to extend your suspension after it has expired. Smiley Happy

 

- Amy
3 REPLIES
Community Manager

Re: Termination of broadband max infinity

Hi Yenli1

 

I see your PM. Let's chat there. 

 

- Amy
Valued Commentator

Re: Termination of broadband max infinity

Hi,
Thanks for your reply. I was considering between termination after end of contract (16 March 2019) or suspension, I also wrote in about suspension. I just found out I can only suspend for up to 6 months, I would need to suspend up to February 2020. Would you be able to offer solution for my situation? Thank you.

Regards,
Yenli
Highlighted
Community Manager
Solution

Re: Termination of broadband max infinity

Hi Yenli1

 

You can contact us again to request to extend your suspension after it has expired. Smiley Happy

 

- Amy