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Starhub maintenance

New Commentator

Starhub maintenance

Why are there so many Starhub maintenance being performed ? This month of May alone, I've received 3 sms dated 13th May, 20th May and 27th May on service disruption to MaxInifinity due to maintenance from 2am to 6am. These maintenace/disruptions are happening way too often and are very inconvenient. I certainly wasn't expecting these kind of disruptions to occur when I signed up for my MaxInfinity plan. Seriously, 3 times in a month? Is this going to happen monthly for the next 2 years of my contract?

 

Nan

1 REPLY 1
Hub Master

Re: Starhub maintenance

Hi nerevar

The maintenance are carried out as part of our continuous effort to improve and enhance StarHub’s Broadband network and to enable us to deliver quality connectivity to all our customers. We have scheduled the maintenances to be between 2am to 6pm to minimise disruption to our customers. In addition, the disruption is not for the whole duration of 4 hours. You will only be affected for a very brief period.
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