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StarHub 5G 1000 mbps not working

Valued Commentator

StarHub 5G 1000 mbps not working

I am not able to connect the wifi via 1000Mbps Fibre Broadband.


Turned off the router and reboot it in several times .... but still no luck.


Would you please help ?

Alumni (Retired)

Re: StarHub 5G 1000 mbps not working

Good morning, Jeffree22.


How's things now after a reboot of your equipment? Do try out some of the troubleshooting steps at to see if this works for you.


If you're still experiencing issues, please send us your registered name, service number and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we arrange for assistance again. 


- Amy