Recently, I am starting to work from home and noticed that the network speed is extremely slow. My family is subscribed to 1000Mbps. I have already restarted the router and ONT, and this is the speed test results I am getting from my laptop.
Even after I disconnect other devices connected to the same wifi connection, the improvement is just merely about 5Mbps.
When I test using http://broadbandspeedtest.starhub.com/, this is the result I am getting when only 1 device is connected to the Wi-Fi.
Testing Time:22:30 18 Feb 2020
Ping 3 ms
Download 68.94 Mbps
Upload 80.33 Mbps
Appreciate it if someone could assist/advise to rectify the slow network speed.
Hi @jfennn, I'm sorry that you're having slow network speed. Aside from restarting your ONT, have you tested your connection using a LAN cable to your laptop? Additionally, please also try to move your wireless router location and antenna positioning.
I don't have a LAN cable adapter to test with my laptop currently.
I tried standing right beside the router, but there isn't any difference, network speed is as slow.