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Sad dl speed

Art
Honored Commentator

Sad dl speed

Screenshot_20181229-214436_Speedtest.jpg

 

Connection cant be that bad as ul speed is accecptsble.

 

Saturday night traffic?

5 REPLIES
Community Manager

Re: Sad dl speed

Hi Art, are you still facing issues? Please restart equipment.

 

Do provide us with the Registered Name, Hub ID/email address,
Service Address and mobile number to check via https://bit.ly/2S5w5qq 



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Art
Honored Commentator

Re: Sad dl speed

Unfortunately tonight is the same story  .....

 

Have rebooted modem and router.

 

It's interesting the discrepancy between the UL vs DL speeds.

 

 

Art
Honored Commentator

Re: Sad dl speed

😭😭😭Screenshot_20190102-183734_Speedtest.jpg

 

 

 

Art
Honored Commentator

Re: Sad dl speed

Issues resolved. 

 

Was not a starhub issue.

 

Was a router issue.

 

Apologies. Please delete thread.

 

 

Administrator

Re: Sad dl speed

Hi Art, thank you for the update. We're glad your issue has been resolved. Should you require further assistance, let us know. Thank you.