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Relocation fee for Fibre Broadband

Valued Commentator

Relocation fee for Fibre Broadband

I was charged relocation fee of $107 for my fibre broadband relocation. I anticipated this moving and asked while signing up the contract. The starhub employee told me that they will charge a relocation fee, but I can always request for a waiver. So as being a loyal Starhub customer for the past 13 years, I hope to have some perks. Can I request to waive off my relocation charges? Thank you. 

Alumni (Retired)

Re: Relocation fee for Fibre Broadband

HI adarshvr, please PM me the subscriber's name, NRIC/FIN, mobile and email address. I'll need to check on this.