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Re : Poor service for fibre broadband

New Commentator

Re : Poor service for fibre broadband

Hi All,

Recontract for 1Gbps broadband service on 15 Mar 2018 , activation on 19 Mar 2018 which was unsuccessful. Got resolved only on yesterday 5 Apr 2018 even through they provided  temp cable connection for about 2 weeks.

Compensation : 3 weeks waiver of subscription fee only.

Home Line should be also wavied

After very much unconvenience caused.......

Still very fustrated

 

1 REPLY 1
Community Manager

Re: Re : Poor service for fibre broadband

Hi changtc168, sorry for the inconvenience caused. Please send me a private message with your name, NRIC/FIN, contact number and email address so that I can get in touch and assist you further. Thank you