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Poor wifi connection

YHS
Senior Commentator

Poor wifi connection

hi

Recently I relocated my fibre broadband, however, somehow internet connection is very poor and unstable. 

The service guy told me to put wifi device higher position for better connection but it is not helping. So please kindly check or advise me about it. Thanks.

1 REPLY 1
Alumni (Retired)

Re: Poor wifi connection

Hi YHS

 

Have you tried a direct connection with your laptop/computer after restarting your modem/ONT and router separately to refresh network connection?

 

Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up.

 

- Amy