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Poor service and very slow fibre broad band

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Respected Commentator

Poor service and very slow fibre broad band

Starhub fibre broad band sucks, I recently moved to fibre broad band 1gbps from cable 100mbps, the speed I get with fibre broad band is 40mbps to 90mbps max, it has been more than 15 days no solution yet. 

3 REPLIES 3
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Community Manager

Re: Poor service and very slow fibre broad band

Hi Keyan, we've replied to you on other post. Please send me a private message with your NRIC, email and contact number and we will follow up on your case. Thank you - Josephine

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New Commentator

Re: Poor service and very slow fibre broad band

I do face same problem in spite of paying 80 SG$ per month. Router changed twice, modem changes once. Technicians visited twice. Now not only nroadband but also fixed phone line has issue. 

 

I was better of with 100 MBps earlier. 

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Alumni (Retired)

Re: Poor service and very slow fibre broad band

Hi @Satish,

 

Please clarify on the broadband issues you are facing - such as if you are experiencing intermittent/speed issues or no connectivity via both WiFi and direct connection. 

 

Let us know your account details, contact number and e-mail via PM and we will be in touch.

 

- Amy

- Amy