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Poor internet connection

Senior Commentator

Poor internet connection

HI,

 

I have been experienceing poor internet connection since last week. It take so long to load a webpage.

 

I tried to follow some of the guide from the website by resetting my router and modem but it does not work out.

 

Kindly assist me in these matters.

 

Thanks.

3 REPLIES 3
Alumni (Retired)

Re: Poor internet connection

Good day @jeffery91

 

Does restarting your modem/ONT and router help resolve the issue at all? 

Senior Commentator

Re: Poor internet connection

Nope..=(

Alumni (Retired)

Re: Poor internet connection

I see. Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up.

 

- Amy