I've a 1gbps connection and off late I'm experiencing poor connection speed. I did a speed check and noted that the download speed was just 32mbps. Please help to resolve this
Hi @sidhartharidas, I'm sorry that you're having poor connection speed. I believe this might be either a StarHub network issue or a router issue. Have you tested your connection using a LAN cable to your laptop/PC?
Experienced similar issues and was able to isolate the cause. Using Linksys Velop mesh router version 1 with 3 nodes and tri band. Initially, download was as low as 10MBs and my subscription is for 1GB.
To test check whether you are getting 1GB, try connecting directly to the modem using at least a Cat 5e LAN cable. It should be close to 1GB. Certainly works for me.