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Past months bill not retrievable after termination

New Commentator

Past months bill not retrievable after termination

Hi,

 

I terminated the fibre broadband after 24 months contract end of last year. After which, I am not able to login to My Account with Hub id to retrieve my past months bills (up to 6 months bill). It said my Hub id is not link with a Starhub account and look like my BB account is no longer available.

 

How can I retrieve my bills from Jul 2017 to Dec 2017?

 

Thanks,

WJ

A/C No.: [removed for privacy]

1 REPLY 1
Alumni (Retired)

Re: Past months bill not retrievable after termination

Hi @ wjsiow

 

Please send me your full name, NRIC/FIN number, and email address via Private Message and I'll be in touch. 

- Amy