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No internet connection.

Pak
Senior Commentator

No internet connection.

Getting no internet connectivity as of this morning.

Using huawei router.

Internet light on router shows RED. 

Tried restarting ONT and router (30s/5min wait), did not work.

 

Ghim Moh area.

5 REPLIES 5
Hub Master

Re: No internet connection.

Hey Pak

 

Are you still facing the same problem?

 

Please leave your contact details over at http://bit.ly/StarHubCares. I will arrange for my team to assist you further.

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Home is where the ♥ is
Pak
Senior Commentator

Re: No internet connection.

Almost 5 days of no internet connection and counting.
Technician came to swap the router, asked me to wait for a few hours, in the end still no internet.
Patience is running out.
Hub Master

Re: No internet connection.

Hey Pak Could you leave your contact details at StarHubCares? I will get my team to assist you further on this matter.
========================================
Home is where the ♥ is
New Commentator

Re: No internet connection.

IM having the same problems as u! engineer came to swtich the router but the problem remains. engineer left without a solution to it! i dun even know wad to do now! he just told me to wait! im getting pissed off.  i need to use the internet to do work. 

Hub Master

Re: No internet connection.

Hey pengcheng980

Please drop me a PM. I will help you do a check.
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Home is where the ♥ is