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Is our bill pro rated back by too many maintenance?

Senior Commentator

Is our bill pro rated back by too many maintenance?

Hi, may i know if my bill will be pro rated back due to maintenance? 

3rd DEc, 10 dec, 11 dec, Half a month 3 maintences, i don't think what i paying now is for the company to do maintences and this are the timing where i can use my internet.

1 REPLY 1
Hub Master

Re: Is our bill pro rated back by too many maintenance?

Hey BBQHubber

 

We wish to share that the maintenance is to optimize the performance of our network for the enjoyment of all our customers. The brief disruption is only for a few minutes and the maintenance is conducted at the off-peak hours to minimize any inconvenience to our customers.

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