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Internet not working

Valued Commentator

Internet not working

My nucleus los shows red blinking light. There was no wifi available.

 

Called 1633 but no one answered. Says all busy. Can someone help pls.

 

 

3 REPLIES 3
Alumni (Retired)

Re: Internet not working

Hi Womingyan

 

We're aware that some customers in the eastern part of Singapore are experiencing issues accessing fibre services and Fibre network operator NetLink Trust (NLT) is looking into this matter. Rest assured we'll update our customers via our Facebook Page as soon as we receive more information from NLT. 

 

- Amy
Highlighted
Valued Commentator

Re: Internet not working

Thanks for your reply and hope you guys can get it working soon..
Alumni (Retired)

Re: Internet not working

We've received confirmation from NLT that their engineers are working to repair damaged fibre cables for affected customers. Rest assured we'll update our customers via our Facebook Page once recovery is complete. 

 

- Amy