Internet not working

[Womingyan]

My nucleus los shows red blinking light. There was no wifi available.

Called 1633 but no one answered. Says all busy. Can someone help pls.

[Amy_Law]

Hi Womingyan

We're aware that some customers in the eastern part of Singapore are experiencing issues accessing fibre services and Fibre network operator NetLink Trust (NLT) is looking into this matter. Rest assured we'll update our customers via our Facebook Page as soon as we receive more information from NLT. 

[Womingyan]

Thanks for your reply and hope you guys can get it working soon..

[Amy_Law]

We've received confirmation from NLT that their engineers are working to repair damaged fibre cables for affected customers. Rest assured we'll update our customers via our Facebook Page once recovery is complete.