I have been using your fibre broadband service for at least 7 years and need to move house in 2 weeks time.
I understand the Starhub relocation fee for the internet is very high and thinking to terminate and join to Singtel depending on your charge after my contract is expired.
If the overall relocation fee is not high, I will remain to use your service as a loyal customer.
Can you please advise both termination cost/ relocation cost? Please let me know if there is an any better option. Thanks and hope to hear your reply as soonest possible.
Hi Wilt, please send me a private massage with your name, NRIC/FIN, contact number and email address so that I check and assist you on this. Thank you