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Intermittent fibre broadband disconnection

Senior Commentator

Intermittent fibre broadband disconnection

I am having frequent disconnections since this morning. I tried turning off and on all the device but the problem still persist. I tried connecting my pc to the router using ethernet cable, i am still getting disconnected or unable to load webpage. Later this evening whatsapp call also disconnected while on wifi.

 

I am also currently subscribed to homehub bundle. Watching TV is fine no interruptions.

Please help me find solution to this problem. Thanks.

1 REPLY 1
Community Manager

Re: Intermittent fibre broadband disconnection

Hi Dannmike, please provide me with your details over at >> HERE << we’ll arrange for assistance. Thank you.


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