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HubID is locked.

New Commentator

HubID is locked.

Hi StarHub, who can I contact to get my HubID unlocked? I've tried the chat bot but it keep rejecting my FIN.



Grand Guru

Re: HubID is locked.



Have you try to use > Forgot your Hub iD?  instead.


Please input the correct NRIC or FIN number.


The Hub iD is case sensitive.


If you do forget the password use > Forgot your Password?


And if you still unable to proceed, then post here for further assistance.



I am not starhub staff.