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How do I perform a speed test?

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Customer Service

How do I perform a speed test?

For MaxInfinity BroadBand users, you can test your speed on the following pages:

 

Local

http://broadbandspeedtest.starhub.com/speedtest/

 

International

http://broadbandspeedtestinternational.starhub.com/speedtest

 

Do remember to perform these tests on a wired connection!

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Customer Service
Solution

Re: How do I perform a speed test?

We hope that this helped! Let us know if we can assist further Smiley Happy
15 REPLIES
Customer Service
Solution

Re: How do I perform a speed test?

We hope that this helped! Let us know if we can assist further Smiley Happy
New Commentator

Re: How do I perform a speed test?

 
Customer Service

Re: How do I perform a speed test?

Hi joluminbee

Is there anything we can assist you with?
Senior Commentator

Re: How do I perform a speed test?

Hi ,

 

I am using fibre 300mbps but my speedtest result is

 

speedtest.jpg

 

Why my download speed is so slow?

Community Sheriff

Re: How do I perform a speed test?

@ Africatwin.....fine print....up to 300mbps...
Senior Commentator

Re: How do I perform a speed test?

So even i upgrade to 1Gbps, i wiill be getting this kinda speed?
New Commentator

Re: How do I perform a speed test?

Screen Shot 2016-01-22 at 17.04.23.pngHey there. Something wrong with my wireless internet connection it became so slooooow. It was super nice for the past 1,5 year but now it is a disastel. I am using broad band infiniti. How can I get back my super speed? BTW, I have changed neither subscribtion nor anything else.

Thank thanks

Grand Master

Re: How do I perform a speed test?

Hu  @Olena

 

Welcome to Starhub Community Forum.

Do take note that this is an open forum, so pls do not include your personal details here.

 

As yours is having wireless issue, maybe it is best to create a new post.

Or another thread with similar problem as yours.

Some just read the title of the thread and may not read.

 

As you are having wireless connection issue; you may need to provide info such as;

Fibre broadband speed, router brand & model, etc.

 

There are people here will assist you to troubleshooting.

As i am not too familiar with network issue, as i just resolve my connections problems since last month.

 

Meanwhile

You can do a search on this forum in the Search bar.

Type in the keyword  "Wireless connection" and wait. No need to click on the Continue.

The result will pop up below the search bar with the wording

Does this information help?

Just click on one of the result and see if the description is similar to yours.

If you need to read on, at the end of that particular result, then you can right click to open next tab.

 

You could try to press the refresh button on the router, if there is.

 

 

New Commentator

Re: How do I perform a speed test?

The international speedtest website (http://broadbandspeedtestinternational.starhub.com/speedtestv3.1/) is not working. It is showing an error message saying that the license for this speed test has expired. Can you please check what's wrong with this? I'm trying to troubleshoot my connection speed.

 

Thank you,

Pedro