Hi Mark P,
We are sorry for your rough experience.
Do PM me your account details so that we can escalate to the relevant team regarding your issue.
How to send a PM (Private Message) on StarHub Community?
Technical staff tried to work this yesterday evening even changing my IP address twice, however the problem persisits and seems to be caused at: six2-uts-int02.starhub.net.sg where high latency persists.
Would be pleased to hear how this can be resolved!
Hi @ Mark P,
Thanks for the update. Let us check on this.
We will update.