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Hidden charges - Internet TV

New Commentator

Hidden charges - Internet TV

Hi,

 

I am being charged additional Internet TV charges of ~$10 since October 2019. Have not signed up for it, will StarHub auto signup without customer consent?

 

Please remove the extra charges.

1 REPLY 1
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Moderator

Re: Hidden charges - Internet TV

Hi @kart_starhub, I apologize for this, but I assure you that StarHub does not automatically sign-up its customers to any service. I advise that you please contact us on either Facebook or Twitter as this requires us to refer to your account details to check the additional charges you incurred. 

 

 

~ Carla