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Fibre down at kallang now

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Trusted Contributor

Fibre down at kallang now

fibre is down at kallang. Can't get any international connection the Internet light on huawei modem is not light up , what can we do now? On and off everything so many times.
5 REPLIES 5
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Trusted Contributor

Re: Fibre down at kallang now

Can anyone help? Called the customer service also asked to wait . Can't access the internet since yesterday .
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Community Manager

Re: Fibre down at kallang now

Hey Jeffrey80

Received your PM. Rest assure, your case has been escalated. Will get back to you once there is further updates.
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Esteemed Commentator

Re: Fibre down at kallang now

When will jurong west internet connection be back in service!!! Dont ask me to call customer service bec there is no SERVICE!@
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Hub Master

Re: Fibre down at kallang now

Hi All

If you are still encountering any issue, please drop me a Private Message with your details. I will arrange for further assistance to you.
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Home is where the ♥ is
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Esteemed Commentator

Re: Fibre down at kallang now

We just need a person from starhub capable of making decision to talk to and solve e internet connection problem. Called 1633 so many times, different version and different waiting time to get e internet connection back. What is wrong with starhub?? Bec consumers r tied to e contract so we need to wait endlessly for e internet connection to be back? N to wait endlessly for Starhub to be free to solve our problem, though we r paying for e service ?? V disappointed with starhub and regret been a faithful customer since day 1!