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Fibre doesn't work

New Commentator

Fibre doesn't work

Hello, I can't use my StarHub fibre from last night to now.

I turned off the router DCM712 for more than 5 mins. There's no light 'online' in the router.

Please help me to use my internet!!!


This is my broadband info:

Mac/Circuit ID : 6C72209F0015

Address: 570 Macpherson...


Valued Commentator

Re: Fibre doesn't work

My house broadband not working...connection to server failed (008) code... who can help??? Who have the number to call Starhub technical service? 

Community Manager

Re: Fibre doesn't work

Hi ssjjnn7, we've replied to your PM.

@tanlaypeng, if you require technical assistance, please PM us the subscriber name, registered Hub ID / email address, service address and mobile number by clicking >> HERE, we’ll arrange for assistance. 

Valued Commentator

Re: Fibre doesn't work

Thank you, I managed to get Techical support on 1633 call and settled the issue.