StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre broadband down at night after 10pm

New Commentator

Fibre broadband down at night after 10pm

My fibre broadband is down for the 3rd night, usually after 10 or 11 pm. It works fine during the day time. I find this really irritating coz usually whole family starts to use wifi at night after work and then, it's not working. Restarting the router doesn't work  Please look into this.

 

Now it's 8am plus and it's still not working  What is happening? 

Everyone's Tags (2)
4 REPLIES
Community Manager

Re: Fibre broadband down at night after 10pm

Hi Jean, please PM us the subscriber name, registered Hub ID / email address, service address and mobile number by clicking >> HERE, we’ll arrange for assistance. 

Respected Commentator

Re: Fibre broadband down at night after 10pm

This is true for me, and this is the 2nd evening (2nd day) after installation!

Respected Commentator

Re: Fibre broadband down at night after 10pm

The EA8100 Linksys router just installed yesterday started blinking profusely AGAIN!!!

Community Manager

Re: Fibre broadband down at night after 10pm

Hi Lindachan

 

I've replied to you on your thread.

 

- Amy