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Fiber network down in Sembawang

Trusted Contributor

Fiber network down in Sembawang

Hi,

Is anyone experiencing network issues in Sembawang area? My Fiber network down since morning and not up yet. Have called hotline for assistant but nothing seems to be happening. The ONT shows a red blinking light in the LOS, meaning no signal. Restarted the ONT few times but not working...

Pls assist.

Thank you
1 REPLY 1
Alumni (Retired)

Re: Fiber network down in Sembawang

Hi johannlow,

Does your issue still persist? 

If yes, do PM me your account details so that we can escalate to the relevant team who will be able to assist you as soon as possible. 

How to send a PM (Private Message) on StarHub Community?

Thank You Smiley Happy