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Fiber broadband intermittent connection

Valued Commentator

Fiber broadband intermittent connection

Can you check the connection in punggol area. Having this problem for a week already. It is very frustrating when connection keep on disconnected. Can starhub check properly. Pay money and cannot use at all. Dont say solved when it is not.

1 REPLY 1
Alumni (Retired)

Re: Fiber broadband intermittent connection

Hi @ Sy1885

 

Have you restarted your modem/ONT and router and is this issue occurring on your wireless or wired connection?

 

If this doesn’t help, send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll be in touch.

- Amy