I moved to live in my brother's home now, thus I don't need my broadband anymore. Luckily my 2years contract is due today. Can someone tell me the procedure of not renewing broadband contract? Where should I go to return the equipments?
I can't accept this explanation bc I disconnected everything myself! If I needed a technician from opennet to come to my home to do the disconnection then I understand the charge. I just don't see any justification about it. It's not the money actually, it's the principle... Anyone agrees with me here?
Can you provide me with your full name, NRIC, contact number and email address via Private Message so that I can assist you better?
As per check, you line ending with 2668 is still with a contract till 22 March 2020. Terminating it at the moment will result in a Early Termination Charge of $500 before GST.