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Download speed is slower than Upload speed

Honored Commentator

Download speed is slower than Upload speed

Laptop-to-WAN-dl.jpg

6 REPLIES 6
Honored Commentator

Re: Download speed is slower than Upload speed

My connection is from:

Starhub -> fibre -> modem -> CAT5e -> ASUS AC88 -> CAT5e -> Laptop

 

The picture speed test is conducted from the laptop.

 

Any comments to improve it ?

Grand Guru

Re: Download speed is slower than Upload speed

Hi,

 

Suggest to use > Starhub Local Speedtest

Starhub accept their speedtest result.

 

 

That speedtest website is connected to only 1 server which is not Starhub.

 

 

 

i am not starhub staff.

Honored Commentator

Re: Download speed is slower than Upload speed

starhub-dl-test.jpg

Same result.

Administrator

Re: Download speed is slower than Upload speed

Hi Tacl75, have you tried powering off and on the main power to your router and ONT/modem to refresh the signal?

 

Should the issue persist after rebooting the devices, kindly PM us an image of the ONT and Router LED status >> HERE << and we'll arrange for assistance. Thank you.

Highlighted
Honored Commentator

Re: Download speed is slower than Upload speed

same result after powering off and on. PMed you.

Honored Commentator

Re: Download speed is slower than Upload speed

Problem resolved. It was due to my laptop nic card issue. Managed to get download speed = upload speed now. Cheers!