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Digital voice down for 2 weeks

New Commentator

Digital voice down for 2 weeks

Hi, 

 

Whenever someone call in or out,  the optical network system will reset/reboot itself causing the network to be down.  Had tried to switch from Tel 1 to Tel 2 but still the same.  Tel 1 light never on and Tel 2 light always on despite no tel connection.  

 

May I know where is the service centre? 

 

1 REPLY 1
Community Manager

Re: Digital voice down for 2 weeks

Hi busycow, that will be any of our Main Stores at Vivo City, Tampines Mall, NEX or Plaza Sing.