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DVG-N5402SP

SOLVED
Trusted Advisor

DVG-N5402SP

DVG-N5402SP
4 ACCEPTED SOLUTIONS

Accepted Solutions
Hub Master
Solution

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

Hi All

 

The bandwidth speed is dependent on various factors including the following:

1. The distance from the wireless base station/access point;
2. Number of users surfing at the same time at each wireless access point;
3. Performance of the Wireless Network Interface Card (NIC) used; and
4. Physical obstructions (ie. walls etc) between user and wireless access point.

========================================
Home is where the ♥ is

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Android™ Expert
Solution

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

You can just pm KaiBoon your details like maxinfinity account number, your nric number. stating that you wanna go for direct ont.
__________________________________________________
I am not a staff from StarHub. My post does not represent StarHub in any way.

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Honored Advisor
Solution

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed


@KeithLee wrote:
I am stuck with a brand new airport express bought 2 days ago as my attempt to bridge failed badly. Thanks for your patience.

Care to tell how did you do it?

 

Maybe you could try this and see if it works?
(Assuming you're using the default DLINK IP address 192.168.0.1)
You'll have to disable DHCP server on the Airport Express (AE) and make AE as an DHCP client using the Airport Utility.

 

1. Connect your setup as shown:

Connection between Airport Express & Dlink Router is LAN-to-LAN (ethernet cable)

Connection between PC & Dlink Router is by ethernet cable too.

 

AirportExpress3.png

 

2. Can your Airport Utility detect your Airport Express in this setup?

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Esteemed Advocate
Solution

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

No, you cannot use the DVG 5402.

You may use any other wireless router configured as an AP to extend your coverage. See page 11-12 of your 865 manual for details.

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1,059 REPLIES 1,059
Honored Contributor

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

Hi.

 

First of all, I sign up for the 200 Mbps package with a so call "free" Mac book Pro.  I regretted it.  Period.

 

The wifi connect speed in the living room is slow (around 20-30 Mbps only).

 

Bedroom even worse, cannot detect the signal at all.

 

Although tested 200 Mbps on cable, but how many of us are using cable device?  especially my home has 4 users - which is the primary reason why I sign up for a higher bandwidth??

 

Plus, the modem keeps kicking off.  This morning is worse, died completely.  Now have to take leave tommorrow and wait for the Starhub technician tomorrow to resolve the issue!

 

Is this the kind of service quality that Starhub provides?

 

Really regret that I have to pay $128 for the next 24 months.

Highlighted
Senior Commentator

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

1 provider should have a 1 stop service. Not getting aconsumer to navigate telco operators, home gateway providers (Dlink,HuaWei) and reading the fine print of all the terms & conditions.

Honored Contributor

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

Case ID: DCX396540, DCX398023, DRS398291

Above my historical reportings. Had same problem you faced. This morning, my internet was down but i could still make voice call. Had to switch off and on the power main several times before internet came back.

I am still living with <20 Mbps too. X-(
Valued Commentator

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

I am HORRIBLY DISSATISFIED with the WiFi speeds.

 

At least you people even get 25Mbps.

 

I'M GETTING LESS THAN 4Mbps DOWNLOAD SPEEDS ON MY WIFI!!!!!
PEAKED AT 3.31Mbps.

 

But on wired, I peak at 127.53Mbps.

 

Should I do the maths for you?

 

My WiFi speed is 0.026% of my wired speed.

 BULL.png

DON'T EVEN TRY TO TELL ME IT'S BECAUSE WIRELESS SUCKS COMPARED TO WIRED.

AND MY LAPTOP IS ONLY ABOUT 3 METERS AWAY FROM MY DVG-N5402SP

 

RIDICULOUS!!!

Trusted Advisor

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

Called D-link a few times, Called Starhub a few times,

 

My problem, slow WIFI speed is still there.

 

Who can help to solve this problem?

 

1) Use own router? which one is compatible?

2) Use repeater? will it really help to boost the WIFI speed?

3) or just stay at slow WIFI speed for another 24 months?

Valued Commentator

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

I'm also getting VERY frequent disconnections.

1) I don't think they allow use of other routers other than the ones they provide you with.

2) Repeater would really be your last resort, It will boost, but still much pathetic % or your wired speeds.

3) Most probably.

 

I am a gamer, I play lots of online games like Dota 2.

 

But ever since I signed up for Starhub, I CAN'T PLAY.

 

I get disconnected every few minutes it's not even funny anymore.

 

It's been WEEKS already and I'm so pissed off.

 

Should have stayed with Singtel or moved to M1 instead. Urgh.

Senior Advisor

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

No serious gamer will play online games over Wi-Fi.
People seem to forget that Wi-Fi was invented for convenience - not for replacement for wired networking.
If you want speed, go the wired way. No one in the world can guarantee you Wi-Fi connectivity as Wi-Fi operates in the unlicensed spectrum. This means that other ~ 2.4 GHz wireless devices such as bluetooh, certain DECT phones, baby monitors, microwave ovens will interfere with your Wi-Fi. (Take a look at this link: http://wirelessrain.wordpress.com/2008/06/24/why-wi-fi-operates-on-an-unlicensed-spectrum/)

So please guys, drop your expectations for Wi-Fi. Go google it up if you still have doubts.

Hub Master
Solution

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

Hi All

 

The bandwidth speed is dependent on various factors including the following:

1. The distance from the wireless base station/access point;
2. Number of users surfing at the same time at each wireless access point;
3. Performance of the Wireless Network Interface Card (NIC) used; and
4. Physical obstructions (ie. walls etc) between user and wireless access point.

========================================
Home is where the ♥ is

View solution in original post

Trusted Advisor

Re: Voice of customer - dissatisfied with DVG-N5402SP WIFI speed

Hi KaiBoon

 

This is rather a standard statement (you use it on a few posts), any alternative solution will be much appreciated.

 

Can i use own router? Asus RT-N56U compatible with Maxinfinity?