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DVG-N5402SP wifi not working in Google Play Store

SOLVED
Hub Master

Re: DVG-N5402SP wifi not working in Google Play Store

Hey Freddo

 

As per update from my backend engineers, the issue has been resolved. Could you check if you are able to update your apps via Wifi?

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Home is where the ♥ is
Honored Commentator

Re: DVG-N5402SP wifi not working in Google Play Store

When did your backend Engineer told you? From what I know, is still not resolve last night. I will checked tonight.

Hub Master

Re: DVG-N5402SP wifi not working in Google Play Store

Hi Freddo

 

When you are home today, please power off and on your ONT and Home Gateway. You should be able to start downloading and updating apps after doing so.

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Home is where the ♥ is
Android™ Expert

Re: DVG-N5402SP wifi not working in Google Play Store

Thanks, it has been resolved.
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I am not a staff from StarHub. My post does not represent StarHub in any way.
Hub Master

Re: DVG-N5402SP wifi not working in Google Play Store

Hey IncTEh

 

Good to know that you are able to download and update your apps on Wifi.

 

Have a good week ahead.

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Home is where the ♥ is
Trusted Commentator

Re: DVG-N5402SP wifi not working in Google Play Store

Looks like the issue has been fixed on my side as well, will continue to monitor and update status if the issue comes back. Thanks! 

Hub Master

Re: DVG-N5402SP wifi not working in Google Play Store

Hi Ruks

 

Thanks for sharing the good news with me.

 

Have a good day.

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Home is where the ♥ is
Honored Commentator

Re: DVG-N5402SP wifi not working in Google Play Store

The problem has resolved too, but I hold Starhub can provide better customer service in future. I will keep monitor from my side.

Hub Master

Re: DVG-N5402SP wifi not working in Google Play Store

Hey Freddo

 

Thank you for your feedback.

 

If you require any assistance in the future, you can approach me on StarHub Communuity.

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Home is where the ♥ is
KPA
Senior Commentator

Re: DVG-N5402SP wifi not working in Google Play Store

Thank you very much... the problem resolved for me too....