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DV Home Plan - Cannot receive calls from fixed lines

New Commentator

DV Home Plan - Cannot receive calls from fixed lines

I am on a DV Home Plan but I cannot receive calls from fixed lines. I have no problems receiving calls from mobiles.

2 REPLIES 2
Alumni (Retired)

Re: DV Home Plan - Cannot receive calls from fixed lines

Hi @ fatchunkylover

 

Have you restarted your modem/ONT and router separately to refresh network connection? 

 

Please send me your full name, NRIC/FIN number, account details, contact number and email via Private Message and I'll be in touch. 

- Amy
Customer Service

Re: DV Home Plan - Cannot receive calls from fixed lines

We have refer this to the relevant team for further assistance. Thank you.