StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

D-Link Router - Totally no lights/power

Highlighted
New Commentator

D-Link Router - Totally no lights/power

Hi there, I came home to realised that the DL 868L is totally out of lights/power.

 

Tried different plugs / extension and nothing is working. However the Nucleaus Connect seems fine and TV is working alright. Probably modem or the power adapter of the modem has died.

Couldn't get anyone at 1633. 

 

Anyone knows if there's a specific number I should be calling? And what is the usual process like?

Thanks. 

Everyone's Tags (2)
1 REPLY 1
Grand Guru

Re: D-Link Router - Totally no lights/power

As this is router issue, do contact DLink or visit their Service center to get a new adapter.

You may bring along the router + power adapter, all items, to the service center to check on the fault.

If your contract include this router and within a year, maybe you could bring along the Broadband/HomeHub contract which may provide either repair &or replacement.

 

dlink.JPG

 

---------------------------------

I am not Starhub staff &or related to.