Starhub

Engkan · ‎14-02-2019

Today i made a checkout for simonly $25 plan but before i complete my checkout i face one problem while update my profile i can't see my level and unit number, my actual level is 06 and my unit is 01 but when i try to select level is upto 05 only available so i can't able to make my checkout please help me to solve this problem ASAP and thanks in advance

JacksonTZG · ‎14-02-2019

Hi Engkan

I've removed your picture due to privacy concerns. I'll respond to you via PM. Thank you.

- Jackson

Engkan · ‎14-02-2019

Thank you sir please help me to solve this problem

debbiefa · ‎14-02-2019

Please provide us with the hub ID/email address and the date and time of online transaction. -Debbie

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Engkan · ‎14-02-2019

Date : feb-14-2019

debbiefa · ‎14-02-2019

Thank you. We have hidden your email address. Meanwhile, let us look into this and get back to you.

========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

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Say thanks by liking the post.

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Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is

Can't find my level and unit number while checkout

Can't find my level and unit number while checkout

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Re: Can't find my level and unit number while checkout