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Browsing Issue [Instagram only]

SOLVED
Valued Commentator

Browsing Issue [Instagram only]

Hey,

So my internet runs fine for pretty much everything except Instagram. Instagram on both my and my wife's phone works super slow, to the point that beyond the initial load (probably cached), it doesn't load anything and we end up switching to LTE.

Is there a known issue with Instagram browsing issue on Starhub FTTH?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
Solution

Re: Browsing Issue [Instagram only]

Hi Humayunh, please restart handset try again. If issue persist, do PM us with your account details via http://m.me/starhub for assistance. 



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2 REPLIES 2
Community Manager
Solution

Re: Browsing Issue [Instagram only]

Hi Humayunh, please restart handset try again. If issue persist, do PM us with your account details via http://m.me/starhub for assistance. 



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is
Highlighted
Community Relationship Manager

Re: Browsing Issue [Instagram only]

Hi @humayunh, interesting how only Instagram is affected. Have you tried reinstalling the app?