StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband termination

SOLVED
Highlighted
Valued Commentator

Broadband termination

Hi, 

 

I want to terminate my Broadband service after the contract ends. 

 

How to terminate the contract? Is it possible to do it online?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
Solution

Re: Broadband termination

Hi Revana

 

Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll check on the correct termination procedure for you.

 

- Amy
6 REPLIES
Community Manager
Solution

Re: Broadband termination

Hi Revana

 

Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll check on the correct termination procedure for you.

 

- Amy
Valued Commentator

Re: Broadband termination

Hi, I try to send a private message but for some reasons cannot be sent.
Community Manager

Re: Broadband termination

Have you clicked on the bolded words of my previous reply? This will direct you to the correct PM link. 

 

- Amy
Valued Commentator

Re: Broadband termination

Hi Amy,

 

I was trying to send Private message to you but i think the private message doesnt seem to be working for me.

I would like to terminate my boradband contract as well due to re-location.

 

Can you please guide me through? 

 

Thanks 

Jinny 

Grand Guru

Re: Broadband termination


@jinny1159 wrote:

Hi Amy,

 

I was trying to send Private message to you but i think the private message doesnt seem to be working for me.

I would like to terminate my boradband contract as well due to re-location.

 

Can you please guide me through? 

 

Thanks 

Jinny 


Hi, the send to sender: StarHub by clicking on her post >  via Private Message 

Not where the sender is her name as their staff's name mailbox are not active.

The address to sender: StarHub is where it centralize for all their staff to able to access to.

 

 

 

i am not starhub staff.

Valued Commentator

Re: Broadband termination

Thank you so much!! Smiley Happy