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After changing to Fiber, It doesn’t work

Valued Commentator

After changing to Fiber, It doesn’t work

My conection to internet has been changed to fiber internet from cable today, service guy came and instaled. Chacking is OK but after he left, I continued to connect but  connection is not stable, each around 10seconds it disconnected. quite unstable.

I reboot the router and modem then totally can not connect to internet.

Router Linksys does not illuninated solid.

Please help. 

2 REPLIES 2
Valued Commentator

Re: After changing to Fiber, It doesn’t work

Also TV does not work. Said “ Unable to obtain an IP address”

Community Manager

Re: After changing to Fiber, It doesn’t work

Hi, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 


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