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5MBPs downloadspeed on 1GBPSFIbre Broadband Plan!!!!!!!!!!!!!!!!

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5MBPs downloadspeed on 1GBPSFIbre Broadband Plan!!!!!!!!!!!!!!!!

Ever since I upgraded my internet plan to 1Gbps, my download speed went down from 20Mbps to 5Mbps... I did not change the location of my laptop. I only replaced the router with the new one they give me. What the heck is happening?

Anyone experiecning the same thing? What can I do to get back my speed?