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1Gbps Wired Fibre Broadband Download Speed only 100-200mbps, Upload speed 900mbps

Senior Commentator

1Gbps Wired Fibre Broadband Download Speed only 100-200mbps, Upload speed 900mbps

I subscribed to a 1Gbps fibre broadband in Oct 2017. However, the wired download speed range from <5mbps to 200mbps only, but upload speed is around 900mbps. Is Starhub limiting my download speed?

Are you expecting me to pay for 1 Gbps and accepting a cap to my download speed?

 

3 REPLIES 3
Community Relationship Manager

Re: 1Gbps Wired Fibre Broadband Download Speed only 100-200mbps, Upload speed 900mbps

Hi Chiuhwee, please send me a private message with your name, NRIC, email address and contact number so that I can assist you. Thank you 

Senior Commentator

Re: 1Gbps Wired Fibre Broadband Download Speed only 100-200mbps, Upload speed 900mbps

[removed for privacy] (Ms)

[removed for privacy]

[removed for privacy]


[removed for privacy]

Alumni (Retired)

Re: 1Gbps Wired Fibre Broadband Download Speed only 100-200mbps, Upload speed 900mbps

We've removed your details as this is a public forum. 

 

Please send me your full name, NRIC/FIN number, account details, contact number and email via Private Message and I'll check. 

- Amy