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EA7500 internet not available

Senior Contributor

EA7500 internet not available

Upgraded to this router recently. Having issues with internet connectivity. The router disconnects from the internet frequently. Have to either restart the router or switch on and off airplane mode on the devices. Reconfigured the router several time. Updated all firmware. Changed SSID and passwords. Nothing seems to work. Seems there are several other cases here as well that are unresolved. Does anyone have any solutions??

2 REPLIES 2
Alumni (Retired)

Re: EA7500 internet not available

Hi Shaiful, can you PM me with your full name NRIC/FIN, email and mobile? I'd like to get our tech guys to help out with this.

- Sal
Senior Contributor

Re: EA7500 internet not available

It's been 5 days since SH tech came to resolve my issue. So far internet lost once. But recovered a few seconds later. They set the channel selection to manual from automatic.