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D-Link 868L and 1Gbps Fibre Boadband Speed

New Commentator

D-Link 868L and 1Gbps Fibre Boadband Speed

After a year of usage, I discover more frequently instead of having the previous ~200-300Mbps Wifi, very often Wifi drops to ~80Mbps or less. To verify it is not due to the D-link 868L router, I connect directly to my notebook using Cat6 cable and the speed was still <80Mbps. Feels like being cheated for a lower quality of service with a higher price.

 

Can Starhub respond to this? My area is Bukit Batok Street 11.

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2 REPLIES 2
Grand Guru

Re: D-Link 868L and 1Gbps Fibre Boadband Speed

Do contact HOTline 1633 directly to Broadband Tech support line, not CS.

Inform the staff on your problem and they can check your connection at their backend.

They would Refresh your IP and do follow their procedure which may take several minutes.

Should the line is busy do call later.

 

 

Also do note that there is the latest firmware for this DLink DIR-868L available.

The latest firmware version is 1.09 link; >> Upgrade Firmware DLink DIR-868L

This firmware would improve on the wireless signal for this router.

Should you require assistance, you can contact DLink hotline 6501 4200

 

After the update and if you want to login to the setting page; the password is require and is the same as the sticker on the router.

The router may have to do factory reset before use.

There are also additional features available in this latest firmware.

 

 

 

 

i am not starhub staff &or related to.

Alumni (Retired)

Re: D-Link 868L and 1Gbps Fibre Boadband Speed

Hi @gabriyelogy, have you tried restarting the broadband equipment? Let me know via PM along with the subscriber's name, NRIC/FIN, E-mail address and contact number. I'll get the technical support team to assist. - Sofia

Sofia