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Authorisation Letter

Valued Commentator

Authorisation Letter

Hi, I’m supposed to received my new phone and sim next Tuesday (9/7/19) but I’ll be away on a company trip. Is it ok for my husband to sign n collect on  my behalf if I pass him my IC as well as write an authorisation letter to StarHub? 

3 REPLIES 3
Community Manager

Re: Authorisation Letter

Hi CelinaT, could you elaborate more on your inquiry? Thank you! -Julaina

- Julaina
Valued Commentator

Re: Authorisation Letter

Hi,

I’m supposed to receive my new phone and SIM card next Tuesday (9/7/19) but
didn’t realise I won’t be in SG as my boss just notified me that I have to
travel overseas for an important business meeting with a client and will
only be back next Friday.

Is it possible to arrange for my husband to sign n collect on my behalf if
I leave my IC with him and also provide an authorisation letter to Starhub?
Thanks.

Community Manager

Re: Authorisation Letter

Hi CelinaT, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!