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Suspended account payment from overseas

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Valued Commentator

Suspended account payment from overseas

Hi, 

I am currently overseas and I would like to make payment on my account dues.

I need to make payments thru my Debit Card, but I am not able to do so as I am not able to receive SMS for the OTP authentication when I am at the payment verification stage.

 

Would it be possible to unsuspend just my mobile account so I can make the payments?

1 REPLY 1
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Moderator

Re: Suspended account payment from overseas

Hi @Daniellehezra, please contact our Customer Care Support team through our Facebook or Twitter to further assist you with the reconnection of your suspended line since we need to check your account details for this. 

 

 

~ Carla