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Ported to other Subcriber

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Valued Contributor

Ported to other Subcriber

Hi, I already ported my number to other subscribers since beginning of Jan but why do I still receive  the bill from StarHub phone. 

 

In addition i also paid my last bill with starhub in dec. 

please do something and I will not be paying for something that I didn’t use. 

Enough of disappointment with starhub after 10 years of using.

3 REPLIES 3
Community Manager

Re: Ported to other Subcriber

Hi Junya R

 

Please provide me with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance .

 

Thank you.

 

- Jackson
Valued Contributor

Re: Ported to other Subcriber

Thank you jackson

i just sent you private message 

let me know if received. Thanks 

Community Manager

Re: Ported to other Subcriber

Hi Junya R

 

I've received your details. I'll attend to you via PM. 

 

Thank you.

 

- Jackson