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Moving House

New Commentator

Moving House

Hi. I am moving house Thursday 27 November. How do I arrange for my Starhub services to be transferred to the new address? Thanks!

2 REPLIES 2
Community Manager

Re: Moving House

Hi Amy

Pleave leave us your details over at http://bit.ly/StarHubQuery , we will check and get back to you. If your service includes fibre broadband, we will check if the new address is fibre-ready before proceeding.
Honored Commentator

Re: Moving House

Dear AmyP

 

Call Starhub and inform the the new address atleast 1 week before you shift and tell them the exact cut of date and connection date and time. 

 

On the date and time just unplug all your connections and bring over to your new house and plug them in relevant sockets and you are done. 

 

Your devices all will work fine. I did this a few months ago.

 

Regards

N C Ram