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I can not download and see my online bill

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Respected Contributor

I can not download and see my online bill

Usually i m always download the copy of my bill and keep.

but recently i can not do . i manage to download but with 0 byte size.

i need my bill to claim my office and for support documents also.

 

 

Regards,

Devy
1 ACCEPTED SOLUTION

Accepted Solutions
Respected Contributor
Solution

Re: I can not download and see my online bill

Hi Amy,
I already try mobbile apps and in website also can not.
But anyway, since yesterday i manage to download again via the website
Regards,

Devy
4 REPLIES 4
Community Manager

Re: I can not download and see my online bill

Hi Devy

 

Have you tried to do this via My StarHub App or via our website at https://login.starhubgee.com.sg/?

- Amy
Respected Contributor
Solution

Re: I can not download and see my online bill

Hi Amy,
I already try mobbile apps and in website also can not.
But anyway, since yesterday i manage to download again via the website
Regards,

Devy
New Commentator

Re: I can not download and see my online bill

Hi Amy, 

 

I am facing the same issue both on the website and on the StarHub app.

Can you advise how to download my latest bill?

 

Jeff Lee

Community Manager

Re: I can not download and see my online bill

Hi Jefflyt1983

 

Have you cleared your browser cache and tried submitting via a different browser or reinstalling the app?

 

If this doesn’t help, send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up.

 

- Amy