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How do I change my recurring credit card details?

SOLVED
Valued Commentator

How do I change my recurring credit card details?

My current card that is in my starhub app has expired. How do I change the details to another card that I own? I looked around and only found the form to cancel or apply for recurring credit card payment. Do I cancel before I apply with my new card?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
Solution

Re: How do I change my recurring credit card details?

Hi Dawnyw

 

Simply apply again with the form and it'll "overwrite" your existing payment mode Smiley Happy 

 

- Amy
7 REPLIES 7
Community Manager
Solution

Re: How do I change my recurring credit card details?

Hi Dawnyw

 

Simply apply again with the form and it'll "overwrite" your existing payment mode Smiley Happy 

 

- Amy
Valued Commentator

Re: How do I change my recurring credit card details?

Got it! Thank you so much!
Highlighted
Customer Service

Re: How do I change my recurring credit card details?

Hi Dawnyw,

 

You're most welcomed. Smiley Happy Have a nice day!

 

Esteemed Contributor

Re: How do I change my recurring credit card details?

Hi StarHub,

 

Is this form still the most current? Thanks.

Community Manager

Re: How do I change my recurring credit card details?

Hi rennnt, Let us know if you are referring to the form stated in the website https://www.starhub.com/content/dam/starhub/2019/personal/support/billing-and-payment/paying-bills/r...


If my post answers your question, please click on the "Accept as Solution" button!
Esteemed Contributor

Re: How do I change my recurring credit card details?

Hi,

 

Is it still possible to return the form via rccform@starhub.com?

 

Thanks.

Community Manager

Re: How do I change my recurring credit card details?

Please complete and return the form to us using the
postage-paid mailer included with the form or fax to 6721 5051.